Under the Basic (free) plan, it is free to post a listing and search for matches on Housekeeper.com. However, you will have limited messaging capabilities. Once you send a message, a returned message from that user will be blurred out until you subscribe.
If you have received a message in your Inbox but it appears blurred out, this is because you are currently registered under the Basic (free) plan. In order to unlock the conversation and send a reply, you need to purchase a subscription.
To purchase a subscription, from your inbox, open the conversation you wish to respond to and click "View Reply." A new window will open showing the subscription options and costs. Choose the subscription type that best suits you and proceed to payment.
Note: After purchase is completed, you will return to the conversation and prompted to respond.