On Housekeeper.com, communication works in a messaging format, similar to sending an email to someone. Keep in mind that users will likely take their time browsing the site, before responding.

We suggest allowing users a few days to respond. If you have not received a response from someone you have messaged, feel free to send them a follow-up message, or place a call to them using TELESAFE™.

Note: TELESAFE™ is a subscription feature and is not available under the Basic (Free) plan.