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Subscriptions and Billing
Subscriptions and Billing
Everything you need to know about payments and subscriptions, all in one place!
What is your refund policy?
What do I get with the Basic plan?
How do I upgrade my Basic account?
Does my subscription automatically renew?
How do I prevent my subscription from automatically renewing?
When will I be billed for my subscription?
What's the difference between a monthly, quarterly, or yearly subscription?
How do I cancel my subscription?
How do I reactivate my subscription?
Where do I find my current subscription details?
Where do I find the receipts/invoices for my subscription payments?
How do I change my subscription type?
Why is my credit card being declined?
How do I update my credit card information?
Why am I being asked to verify my credit card information?
Why is there a charge on my credit card statement?
Why is there a charge from CareGuide on my credit card statement?
Does my subscription apply to all sites?
Paying for my subscription
